Service Charter

SERVICE CHARTER

We commit to providing high-quality training, research, and consultancy services that adhere to the following principles:

Training Delivery

Training in modern IT and digital tools will be continuously enhanced to promote efficiency.

Research & Consultancy

Reports and recommendations will be evidence-based, practical, and aligned with best practices

ICT & Digital Learning

Training in modern IT and digital tools will be continuously enhanced to promote efficiency.

Professionalism

Staff will uphold ethical conduct and maintain a high standard of service delivery.

Customer Service

All inquiries will be responded to within 48 hours.